Everything we do at NDWA Labs is to create good work for domestic workers.

But what is Good Work?

We created the Good Work Code, an overarching framework of 8 simple values that are the foundation of Good Work, to guide us in our innovations. Each experiment we undertake must effect at least one of the values of the Good Work Code. 

We have shared these values with online economy companies as a tool to help them ensure the work they are creating is Good Work. Learn more about the Good Work Code.





Everyone deserves to be safe at work.

Good work allows workers to start a shift undeterred by fear that they may be harmed. Everyone deserves to be safe at work, always. 


We are all at our best when our schedules allow us to balance work and life.

Good work is made possible when workers are not anxious about making an unexpected doctor’s appointment or making enough money to pay the bills. Everyone deserves a stable – but flexible – schedule to help balance work and life.



When everyone knows how things work, everything works better.

Good work clears the way for workers to do a good job by being transparent about requirements, performance and the rules. And that makes good business sense too.



When the platform thrives, the workers should thrive too.

Good work rewards workers, who are the engine powering the business. When the platform thrives, they should thrive too.



Everyone needs fair pay and benefits to make a living.

Good work provides a living. That’s why we work — to live.



Platforms are more successful when workers are heard and respected.

Good work recognizes that the value of the worker extends beyond performing a task. Everyone is more successful when workers are valued as part of the team.



New ways of working need new types of supports.

We all work better when we don’t feel isolated and alone. Good work supports us to adapt and manage in a rapidly changing economy.

Everyone wants to grow and learn at work.

Good work provides opportunity for the most fundamental human need: to grow. All workers  deserve to grow and learn at work as they do in other areas of their life.